Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
Last Updated: January 16, 2026
Introduction
Welcome to Direct Dealwala. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and location when you register or post listings
- Property Information: Details about properties you list including photos, descriptions, prices, and locations
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Communication Data: Messages, feedback, and correspondence with us or other users
- Transaction Data: Details of any premium services or advertisements you purchase
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To create and manage your account, process and publish your listings
- Communication: To connect buyers with sellers, send notifications about inquiries and updates
- Verification: To verify the authenticity of listings and prevent fraud
- Improvement: To analyze usage patterns and improve our platform's functionality
- Customer Support: To respond to your questions, concerns, and technical issues
- Marketing: To send you promotional materials about new features (you can opt-out anytime)
- Legal Compliance: To comply with legal obligations and protect our rights
3. Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Your contact information is shared with interested buyers/sellers to facilitate direct deals
- Service Providers: Trusted third-party services that help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect the rights, property, or safety of Direct Dealwala, our users, or the public
4. Data Security
We implement industry-standard security measures to protect your personal data:
- SSL/TLS encryption for data transmission
- Secure password hashing and storage
- Regular security audits and updates
- Limited employee access to personal data
- Firewall protection and intrusion detection systems
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track your activity to show relevant advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request your data in a commonly used format
- Objection: Object to processing of your data for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for marketing communications anytime
To exercise any of these rights, please contact us at privacy@directdealwala.com
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except for data we are legally required to retain.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
10. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@directdealwala.com
Phone: +91-XXXX-XXXXXX
Address: Direct Dealwala Headquarters, India